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CHAPTER 14 : CREATING COLLABORATIVE PARTNERSHIPS

CHAPTER 13 : E-BUSINESS

CHAPTER 12 : INTEGRATING ORGANIZATION FROM END TO END - ENTERPRISE RESOURCE PLANNING

CHAPTER 11 : BUILDING A CUSTOMER-CENTRIC ORGANIZATION - CUSTOMER RELATIONSHIP MANAGEMENT

CHAPTER 10 : EXTENDING THE ORGANIZATION - SUPPLY CHAIN MANAGEMENT

CHAPTER 9 : ENABLING THE ORGANIZATION - DECISION MAKING

CHAPTER 8 : ACCESSING ORGANIZATIONAL INFORMATION - DATA WAREHOUSE

CHAPTER 7 : STORING ORGANIZATIONAL INFORMATION

CHAPTER 6 : VALUING ORGANIZATIONAL INFORMATION

CHAPTER 5 : ORGANIZATIONAL STRUCTURES THAT SUPPORT STRATEGIC INITIATIVES