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Showing posts from December, 2017

CHAPTER 15 : OUTSOURCING IN THE 21ST CENTURY

CHAPTER 14 : CREATING COLLABORATIVE PARTNERSHIPS

CHAPTER 13 : E-BUSINESS

CHAPTER 12 : INTEGRATING ORGANIZATION FROM END TO END - ENTERPRISE RESOURCE PLANNING

CHAPTER 11 : BUILDING A CUSTOMER-CENTRIC ORGANIZATION - CUSTOMER RELATIONSHIP MANAGEMENT