Chapter 1 - Business Driven Technology

CHAPTER 1 BUSINESS DRIVEN TECHNOLOGY

Learning Outcomes

1.1  Compare management information systems (MIS) and information technology (IT)

1.2  Describe the relationships among people, information technology, and information

1.3  Identify four different departments in a typical business and explain how technology 

       helps them to work together

1.4  Compare the four different types of organizational information cultures and decide

       which culture applies to your school

Information Technology’s Role In Business 

•Information technology is everywhere in business 

Information Technology’s Impact on Business Operations

                                 

•Organizations typically operate by functional areas or functional silos

•Functional areas are interdependent

Information Technology Basics

• Information Technology (IT) 
–a field concerned with the use of technology in managing and processing 
   information.

• Information technology is an important enabler of business success and innovation.

• Management Information Systems (MIS)
  - a general name for the business function and academic discipline covering the 
    application of people, technologies and procedures to solve business problems.

• MIS is a business function similar to Accounting, Finance, Operations and Human 
 Resources.

•When beginning to learn about information technology it is important to understand

   –Data, information, and business intelligence IT resources

   –IT cultures

Information

•Data - raw facts that describe the characteristics of an event.

•Information - data converted into a meaningful and useful context.

•Business Intelligence - applications and technologies that are used to support 
                                         decision-making efforts.

                 

Data, Information, and BI

•Data in an Excel Spreadsheet

•Data turned into information

•Information turned into Business Intelligence

IT Resources

• People use

• Information technology to work with 

• Information

IT Cultures

• Organizational information cultures include :

• Information-Functional Culture 

  - Employees use information as a means of exercising influence or power 
    over others. For example, a manager in sales refuses to share 
    information with marketing. This causes marketing to need the sales
    manager's input each time a new sales strategy is developed.

• Information-Sharing Culture 
  - Employees across departments trust each other to use information 
    (especially about problems and failures) to improve performances.

• Information-Inquiring Culture 
  - Employees across departments search for information to better 
    understand the future and align themselves with current trends and new 
    directions.

• Information-Discovery Culture
  - Employees across departments are open to new insights about crisis and 
    radical changes and seek ways to create competitive advantages. 

- END OF CHAPTER ONE -